Frequently Asked Questions
What is the HADR Institute and what do you do?
The HADR Institute (HADRI) is an Australian registered charity focused on humanitarian assistance and disaster relief across the Indo-Pacific. We support locally led humanitarian systems, build practitioner capability, and improve information and decision-making in humanitarian and disaster contexts.
Our work is delivered through three programs:
Humanitarian Hub Enablement Program (HHEP) — supporting locally led humanitarian hubs and coordination across Myanmar, the Thai-Burma border, and the Pacific Islands (Fiji, Vanuatu, Solomon Islands).
Principled Action and Accountability Program (PAAP) — humanitarian law and human rights monitoring, protection analysis, and accountability documentation in conflict-affected contexts.
Centre for Applied Humanitarian Practice (CAHP) — training, analytical capacity development, and humanitarian intelligence courses for practitioners.
Is HADRI a charity? What is your legal status?
Yes. HADRI is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC) and holds Deductible Gift Recipient (DGR Type 1) endorsement from the Australian Taxation Office. We are also a Public Benevolent Institution (PBI).
We operate as a public company limited by guarantee. Our ABN is 45 664 673 483.
You can view our ACNC profile at acnc.gov.au.
How is HADRI governed?
HADRI is governed by a Board of Directors that holds overall responsibility for strategic direction, financial oversight, and compliance with ACNC Governance Standards. Day-to-day operations are led by the Chief Executive Officer and the executive team.
We are primarily volunteer-run, with a global team of contributors bringing expertise across humanitarian operations, intelligence analysis, logistics, finance, communications, and governance.
Our governance frameworks are aligned with the Australian Council for International Development (ACFID) Code of Conduct. HADRI is currently in the process of applying for full ACFID membership, which will further affirm our commitment to transparency, accountability, and ethical practice.
I'm a donor. How can I support HADRI?
We would love to hear from you. Visit our Get Involved page as a first step, then send us an email introducing yourself and your interest in supporting our work. Please identify that you are a potential donor so we can connect you with the right person
As a DGR Type 1 charity, donations of $2 or more are tax-deductible for Australian taxpayers. Our donations portal can be found at the Get involved page. Alternatively, for direct donations or funding partnerships please contact admin@hadrinstitute.org or mitch.king@hadrinstitute.org (CEO).
I have skills that could help. How do I get involved?
We are always looking for skilled volunteers. Start by registering interest on our Get Involved page and keep an eye on our LinkedIn page, which is our primary recruitment channel.
If your skills are sensitive in nature, please email us directly with a brief introduction and your resume details. We will arrange a one-on-one conversation with our team so you can learn more in a comfortable setting.
From program specific roles, through the humanitarian support officer and humanitarian analyst streams, we recruit twice a year through our ‘practitioner pathways’ initiative. Recruitment session 1 is generally is from March-May, with interviews in June and onboarding in July. Recruitment session 2 is generally from September-November with interviews in December and onboarding in January.
How does HADRI keep people safe?
Safeguarding and the protection of all people connected to our work is a core organisational commitment. HADRI operates a zero-tolerance approach to harm, sexual exploitation, abuse and harassment, and child abuse in all forms.
We maintain a suite of safeguarding policies and require all volunteers, staff, and partners to comply with them. Concerns can be reported at any time tohr@hadrinstitute.org.
Where can I find HADRI's policies?
Our key public-facing policies are listed below. These reflect our commitments to transparency, accountability, and the safety of everyone connected to our work.
Feedback and Complaints Policy
Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) Policy
Policy links will be active once the policy library page is live. For any access issues, contacthr@hadrinstitute.org.
How do I make a complaint or provide feedback?
HADRI welcomes feedback and takes complaints seriously. You can submit feedback or a complaint at any time by emailing admin@hadrinstitute.org.
If your concern relates to the conduct of a staff member or volunteer, please contact hr@hadrinstitute.org. Safeguarding concerns should be directed to your Program Lead or hr@hadrinstitute.org immediately.
If you believe HADRI has breached the ACFID Code of Conduct, you may also raise a concern with the ACFID Code of Conduct Committee.
Our Feedback and Complaints Policy sets out how we handle all concerns.